What are some of the optional items for a tankless water heater installation?

There are several optional items that you should consider when you have a tankless water heater installed. Most are required and some have more value than others based on location and customer preference.

• Leak Damage Mitigation Device: For loss mitigation efforts we stock and install a product called Flood Stop. We highly recommend this for both traditional storage tank and tankless heater installations, especially when the water heaters are located above a living space or in the attic. This emergency shut-off valve instantly stops the water flow at the slightest sign of moisture and sounds an alarm. The cost is very low, and homeowners select this option on about 80% of our attic installs.
• Navien Peak Flow-A Anti-Scale System: This is a pre-filter product from Navien. It uses a process known as TAC or “Template Assisted Crystallization.” It does not soften the water but has a positive effect on scale prevention inside the tankless heater as well as on the faucets, fixtures, and glass—without using chemicals or salt tablets.
  Condensation Neutralizer Kit: This option is very home and job-specific and may be required if your home was built before 2005. The wastewater condensation that is produced during combustion is slightly acidic. Even though the acid level is very low (less than vinegar), it can over an extended period of time cause erosion of the copper pipe and fittings, causing a leak inside the wall. To prevent this, we must install a condensate neutralizer on the wastewater line that raises the PH making the wastewater neutral.
• Water Softener or Conditioner System: Our water quality in Frisco, McKinney, Plano, Allen, and the immediate surrounding areas is primarily sourced from Lake Lavon. The average water hardness for 2022 was measured at 8.6 GPGs. On the hardness scale, this is considered moderately hard but on the lower end of that classification. With a water hardness of 8.6, it is not a warranty requirement to have a water softener or conditioner installed. However, the hardness level is considered high enough that regular and consistent descaling and maintenance must be maintained. It should also be noted that water hardness actually doubles when being heated at the high temperatures required for a tankless water heater to properly perform. Water softeners can not only negate that effect and extend the life of the tankless water heater but also reduce the scale buildup on your faucets, fixtures, dishes, and shower glass. They can also help with dry skin and hair! Any salt tablet or water conditioning system, such as the HALO or AquaSana systems, can help.